Customer Relations Associate

Company Name:
Ross Recruiting
Customer Relations Associate - FT Salary w/EXCELLENT Benefits (Rochester Hills)
Customer Relations Associate
My client is an international manufacturer and distributor of precision instrumentation located in Rochester Hills,
. Business is booming and the
department is expanding. We are seeking a full time Customer Relations Associate to support the repair department with coordination of returns and repairs and the ability to communicate effectively with customers. If you are detail oriented with excellent customer relation skills and thrive in a dynamic and fast-paced environment, this
is for you. Employees enjoy an excellent benefit package that includes 100% employer paid BCBS health care and dental (yes, really!) as well as profit sharing, 401K and paid vacation. Please review the entire posting before responding.
Are you looking for a company that values their employees?
Are you detail oriented with the ability to keep pace with a heavy repair schedule?
Do you thrive in a fast-paced environment?
Can you effectively communicate with customers about warranties and claims?
If you answered yes to these questions, we want to talk with you!
We are looking for a bright and enthusiastic full time Customer Relations Associate who is comfortable multi-tasking a variety of responsibilities effectively.
Assist with scheduling repairs
Knowledge of and experience in customer service or client relations
Ability to multi-task and handle pressure
Excellent communication and sales skills
Ability to learn a technical product line
Strong attention to detail
Eagerness and desire to add value to the repair team
proficiency including excel and word
Must possess the ability to work effectively with team members
Must have a positive attitude, strong work ethic, be prompt, and demonstrate excellent attendance record

Bachelors or Associates degree and/or 2 years of relevant work experience
The ability to work well under pressure
Exceptional communication and time management skills
Ability to maintain a customer centered focus and proactively resolve issues
Team player with a positive attitude
Desire and ability to learn a technical product line
At least one to two years of work experience

Full time
Salary - based on experience
Our culture is friendly with a roll up your sleeves attitude
Benefits - 100% employer paid BCBS preferred medical, dental, 401K with employer match and profit sharing, paid holidays, vacation and personal time.
CHRONOLOGICAL Resumes preferred

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